Privacy policy AI Developer

Thank you for using AI Developer ("App"). This privacy policy explains how we collect, use, and safeguard your information when you install and use our App available on the Atlassian Marketplace.

1. Who We Are

Smart Fusion - FlorianBackmeier ("we", "us", or "our") is the developer and provider of the App. If you have any questions, you can contact us at:

• Email:info@smart-fusion.tech
• Website:smart-fusion.tech
• Address:Am Finkenhof 11, 21147 Hamburg, Germany

2. Information We Collect/Process

a. Information from Atlassian

We may receive certain account-related information via Atlassian when you install or use the App, such as:

• Atlassian Cloud Site URL
• App installation details
• Contact email of the admin user (depending on permissions granted)

b. AI Service by the App

Ticket summaries and descriptions are handled by the App. AI services are based on Anthropic Claude. You may find their privacy notice here:https://www.anthropic.com/legal/privacy

c. Hosting

Cloud services are hosted in your chosen region in Amazon AWS. You may find their privacy notice here:https://aws.amazon.com/privacy/

d. No Local or End-User Tracking

We do not use cookies, fingerprinting, or behavioral analytics in the App.

e. Payment Data

We collect data necessary to process your payment if you choose to make purchases, such as your payment instrument and billing address. All payment data is handled and stored by Stripe. You may find their privacy notice here:https://stripe.com/privacy

3. How We Use Your Information

• Provide and support the App functionality
• Diagnose and fix technical issues
• Improve the App's performance and user experience
• Respond to support inquiries

4. Data Retention and Storage

We retain data only as long as needed to provide the App's services. Data is securely deleted upon:

• Uninstallation of the App
• End of retention period (if applicable)
• Written request from the administrator

5. Data Sharing and Disclosure

We do not sell, trade, or rent your data. We may share information only in these limited circumstances:

• With trusted service providers under strict confidentiality agreements (e.g., cloud hosting)
• To comply with legal obligations
• In the event of a merger or acquisition (with notice)

6. Data Security

We implement industry-standard security measures, including:

• Encryption in transit (HTTPS)
• Secure access controls
• Regular software updates and vulnerability patches

7. Your Rights

Depending on your jurisdiction (e.g., EU, California), you may have rights to:

• Access your data
• Correct or delete your data
• Object to processing
• Lodge a complaint with a regulatory authority

To exercise these rights, contact us at contact@smart-fusion.tech.

8. Changes to This Policy

We may update this policy as needed. Changes will be posted on this page with an updated date. Continued use of the App after updates constitutes acceptance.

9. Contact

If you have questions about this privacy policy, contact us at:

• Email:contact@smart-fusion.tech
• Website:smart-fusion.tech